The rise of Computer-Using Agents (CUAs) — like OpenAI’s Operator, Anthropic’s Computer Use, and Google’s Project Mariner — is changing the game in UI automation.
But a key question remains: When should you use CUAs, and when does classic RPA still make more sense?
🔹 Use CUAs when:
✅ The UI changes frequently — agents dynamically adapt without needing manual reconfiguration
✅ You need to understand the context or handle semi-structured or unstructured data
✅ The process involves unpredictable interactions, like random pop-ups
✅ You prefer to create automation with natural language rather than learn a new low-code platform
🔹 Use RPA when:
✅ The task is highly repetitive and rule-based
✅ You’re processing large volumes and need speed and scale
✅ You require strict consistency for compliance or quality assurance
💬 Bottom line: CUAs bring flexibility and ease of use, while RPA delivers reliability and performance at scale. Choose the tool that best fits your process and environment.
#UIAutomation #CUA #RPA #AutomationTools #AI #DigitalTransformation
Choosing the Right Tool for UI Automation